Question 1

Are all NARAYAN STORE products packed under your own brand?

Accepted Answer

Yes. Every product on our shelves is hand-picked, hygienically processed and packed under the NARAYAN STORE brand.

Question 2

How fast is delivery in Ambikapur?

Accepted Answer

We deliver within 24 hours across Ambikapur for orders placed before 9:30 PM.

Question 3

Do you use artificial colors or preservatives?

Accepted Answer

Absolutely not. We use only natural ingredients — no artificial colors, no preservatives, no additives.

Question 4

How fresh are your dry fruits & spices?

Accepted Answer

We restock every 15 days and stone-grind our spices in small batches to ensure maximum freshness and aroma.

Question 5

Do you ship pan-India?

Accepted Answer

Yes, we ship across India. Orders above ₹999 qualify for free shipping.

Question 6

What payment methods do you accept?

Accepted Answer

We accept UPI, debit/credit cards, net banking, wallets (via Razorpay) and Cash on Delivery.

Question 7

How do I track my order?

Accepted Answer

Use our Track Order page with your order number, or check My Orders after login.

Question 8

What's your return policy?

Accepted Answer

If you receive a damaged or wrong item, contact us within 48 hours — we'll replace it or refund fully.

Frequently Asked Questions